Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

Fabulous delivery crew! Absolutely immaculate in their set up and clean up. The furniture arrived in perfect condition and they took great care to put it together so nicely. Highly recommend. Great service
Orna Hanison
Mar 30, 2024
High quality counter stool chairs. Exceptional design. Great customer service. Excellent communication. Highly recommended. Will definitely buy from room service 360 again.
Andrea G.
Feb 22, 2024
Premium Quality/Customer Service!
Steven Duerr
Feb 19, 2024
RoomService360 was excellent from furniture selection through to meticulous delivery snd installation! It was a great and unique experience. The custom furniture did take time to get, but we knew this upfront and it was worth the wait! We love our new living room cocktail table, media center and console. Highly recommend this company!
Randi Brody
Jan 31, 2024
Incredible selection of beautiful Italian furniture and knowledgeable helpful staff. Great service and delivery team. Love the pieces I purchased for my bedroom and sijing room, and looking forward to furnishing the rest of my house. Highly recommend.
G P
Jan 27, 2024
Outstanding customer service! Timely response without fail. Joseph was particularly helpful. The ceramic console from Italy was a demonstration of the finest craftsmanship. The installation team were considerate and skilled. I will definitely consider 360 for future projects and would recommend them without hesitation. This is being said by a person who rarely writes a review.
Mary Summers
Jan 23, 2024
Recommend to visit Modern furniture Welcoming atmosphere
Oleksandr
Dec 23, 2023
Great!
Dennis Whitehead Darling
Dec 20, 2023
Great customer service! There was a delay in my shipment and they reached out to remedy the situation. Looking forward to receiving my nightstands!
Devon Brown
Dec 19, 2023
I have been struggling for years to buy one formal dining table of my choice. Exhausted all the high end to all level stores in New York and New Jersey area but didn't like anything. I have bought one dining table and an entryway mirror from Room Service 360. Both are amazing and I get so many compliments from everyone all the time. I must say they have the finest collections so far. This is my one stop shop for any future furniture purchases. Special thanks to Arth who has been working closely with us and changed our soecifications and designing three times during the making of this glass dining table process. The staff is very accommodating. The price is little bit higher but it's worth the product. Love this store. Definitely recommend.
Monica Gajiwala
Dec 19, 2023
Good experience in terms of communication, price, and delivery. Seamless and happy with our custom product from Nicoline Italia thru 360.
N/A Taylor
Dec 18, 2023
I was looking for a specific accent chair when I went to Room Service 360. The sales staff went through all their color samples with me and found the perfect color and chair. They even suggested the matching pillows for my sofa. I love the finished look.
Dawn Lisi
Dec 10, 2023
Great experiences buying multiple pieces with Roomservice360 — both in the showroom and online. Excellent selection. Knowledgeable, helpful staff. Smooth delivery, without delays.
Amy Raskolnikov
Nov 19, 2023
Amazing experience! We ordered a bed from Italy. The delivery time was exactly(!) according to the specified schedule. The white glove delivery was immaculate. It took two guys over an hour to assemble the bed and the result was perfect. The bed is great too, of course. ???? No surprises whatsoever ????????
Veta
Nov 12, 2023
Everything was seamless Great communication Wonderful piece
Betsy Pfeffer
Nov 10, 2023
Very good experience ! Furniture was delivered in good condition and the assembly team was terrific!!
Christine Kibel
Oct 20, 2023
Very good experience ! Furniture was delivered in good condition and the assembly team was terrific!!
Christine Kibel
Oct 20, 2023
Woo hoo Room Service 360 and your customer service team! The whole process from picking out my countertop stools to ordering them to delivery was above par. I asked when the product was going to arrive in their warehouse (hoping to have them in time for my daughter’s wedding) and joked that I would call every day to check in. The customer service person got the joke and we laughed together. The stools arrived sooner than expected and we laughed about me not having to call him every day. The delivery men were respectable. They covered their shoes before entering the house. And the stools are absolutely freaking awesome! A+ to Room Service 360!
Judy Taimanglo
Oct 19, 2023
Room Service 360 is a great find for all decorating needs. Their online photos are precise and their staff is amazing. There are so many choices and variations that it’s sometimes hard to narrow it down. Each phone conversation was handle politely, professionally and knowledgeable. The delivery was impeccable with understanding my needs as a home owner. The service staff knew what to do and continually worked to put together a fine product. I was informed by the employee of a defect immediately. He took a picture and within a few days a replacement was ordered. Again, the employees answered my questions over the phone or called me back the same day with the response. The service staff that returned to correct the furniture issue was on time, professional and listened to my concerns. My furniture was put together to my satisfaction and looks beautiful in my home. I am so pleased with the wide range of interior design options and am highly pleased with all my interactions with all employees. I highly recommend Room Service 360 for All decorating needs and interior/exterior design consultations. It has been a pleasure doing business with such a great retailer. Thank you Karen Pardo
Karen Pardo
Oct 06, 2023
Great service, communication and delivery! Highly recommended!
Energizer Bunny
Oct 06, 2023
We bought the Domino nightstands, Sibari nightstands and dresser and the Fashion Armchair and we are absolutely delighted with the quality and design of these items and the service was great. Everything arrived on time and in perfect conditions. Withe glove service was super professional, they were very careful with everything.
Kat Delgadillo
Oct 06, 2023
From first inquiry about our Mayflower coffee table, to updates, and finally to delivery, RoomService 360 was exceptional. The Mayflower coffee table was as described on their website, and it is even more beautiful in my living room. I highly recommend RoomService 360 and the Mayflower coffee table.
Susan Harrison
Oct 04, 2023
Wonderful customer service w wonderful products and delivery as well.
Patricia Brown
Sep 20, 2023
Excellent quality and amazing installation team. A+
Elegant Entrances
Sep 15, 2023