Reviews

Reviews

Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

We were searching for the perfect wall unit for our home in Puerto Rico and were having no sucess until we found room service 360. Working with Megan designing remotely and ordering was seamless and a very positive experience. The wall unit arrived perfectly packed and ready for installation and looks even better that we expected. Quality and service was excellent
hunter shkolnik
Apr 08, 2025
We have been in the market for furniture for a few months now. We're from NY and have looked on dozens of websites, and visited dozens of stores in NYC, but nothing compared to the products we saw on RoomService360's website. We decided to make the trip out to their showroom this past weekend. It was a 2.5 hour drive for us each way, and was well worth it. All of the pieces on display look even nicer in person than on the website. We were assisted by Megan who was absolutely OUTSTANDING! Her suggestions and guidance on colors and materials was amazing. She immediately understood our likes and dislikes. We ended up spending most of the day at the store, and during this time Megan helped us completely furnish our entire home. She showed us fabric, wood, and leather samples for every product we selected so we could get a sense of what each one would looks like. All of the items are so incredibly customizable that it can be almost overwhelming, but with Megan's assistance, the process was easy and actually fun. Thank you for all of your help! We can't wait to see our products in person once they arrive!
Dillon S
Apr 08, 2025
Excellent selection of fabulous furniture at the showroom, great customer Delivery crew was mindful, respectful, and quick ! Highly recommend.
Evelyn Sadovsky
Mar 17, 2025
Thank you to Megan who has gone above and beyond to help me pick the right pieces for my home. I’ve purchased several pieces and I couldn’t be happier! Great customer service and great delivery personnel!
Daniela Marcella
Mar 03, 2025
Great service, high quality items, delivered on time
Olga Boleslavsky
Feb 26, 2025
Not only does room service 360 sell fantastic quality furniture, their delivery and follow up service is second to none. I am so impressed with the first rate service provided, without a doubt the best place to buy quality furniture.
Michael Tenenbaum
Feb 20, 2025
RoomService360 is the real deal! They offer a wide range of furniture. We were excited to see the Egeo by Nicoline Italia be offered for a discounted price. What an amazing sectional. The delivery and communication was amazing throughout the whole process. The delivery team came to Arlington, VA from Philadelphia and they were so eager to set our sectional up and the white box delivery was subpar. Keep it up guys! We will use you again in the future when purchasing high end furniture.
Lazaro Solorzano Jr (LLL1424)
Feb 20, 2025
Great experience with 360! Excellent customer service also!
Fay Southerland
Feb 09, 2025
Great selection of modern furniture at very good price points compared to its competitors. We live a long distance from their store, but the shipping charge was really nominal. The delivery team is also great. Whether its the initial delivery and setup or if they need to come back (to make adjustments to our table), these guys know their products and all of the intricacies and adjustments. Then there's the customer service, which is unbelievable. We had some issues with out table and chairs (which were the fault of the manufacturers) but every time an issue came up, JOSEPH (intentional caps) came through!!! He has been helpful, accommodating, and flexible (regarding our schedule). I could not ask more of any company's customer service. Room Service 360 understands how to do it right. Thanks RS360 and thank you Joseph.
Donald Leibner
Jan 31, 2025
Great selection and professional delivery
Marcy Tanker
Jan 20, 2025
Beautiful product, perfect assembly. Fast and efficient
Nathasha Dubarry
Jan 17, 2025
I recently visited the store and was thoroughly impressed by their great selection of furniture. I purchased dresser and wall mirror, both of which are elegant, unique and well-made. The pieces were professionally assembled and installed, making the entire experience seamless and enjoyable. Highly tecommend!
Julia KM
Jan 07, 2025
Excellent service and communication. Delivery was flawless. We really enjoyed dealing with the company. Our new Cattellan Regal mirror is stunning! Thank you!
Bella Polsky
Jan 02, 2025
Great selection of high quality modern and contemporary furniture. Great help with interior design. Delivery services and assembly were outstanding.
Terry Slavens
Jan 01, 2025
Purchased king size bed from room 360, really comfortable and good quality.
Gulsiia Akhmetova
Dec 31, 2024
From buying our console to delivery, working with Room Service 360 was a great experience. Their sales people were very helpful and responsive. The delivery men were the best I’ve ever seen. They were careful with our home, knew exactly what they were doing, and cleaned up when they were finished. And they were the nicest men. I’d buy from Room Service 360 again in a heartbeat.
Lesley Robinson
Dec 31, 2024
Great experience with the delivery! The team was on time, professional, and handled everything with care. Furniture arrived in perfect condition. Highly recommend!
Len Arbitman
Dec 07, 2024
Room service 360 has provided with gorgeous modern furniture. We already bought four dining tables as the ceramic tops are magnificent and cold and heat resistant. All pieces are intelligently designed, user friendly and functional. We love our latest acquisition: a sectional reclining sofa which has made our living room more enjoyable than ever. Stunningly beautiful and super easy to use the reclining feature.
Ana Onetti
Nov 24, 2024
Excellent selection of fabulous furniture at the showroom, great customer service! Irene was very knowledgeable and helpful in the process of putting our rooms together, creating a flow. Delivery crew was mindful, respectful, and quick ! Highly recommend.
Evelyn Sadovsky
Nov 04, 2024
Excellent service. Megan is very professional, helpful and knowledgeable. The delivery team is excellent too. Very neat and considerate. And always show up on time!
Felice Snyder
Oct 10, 2024
My overall experience was exceptional. From finding my furniture online, to designing the layout of rooms with staff by phone and email, from communicating the details of my purchase, to keeping me up to date with the status of my order, and from scheduling my delivery, to the actual white-glove delivery experience, I cannot more highly give a recommendation to other high-end furniture shoppers. Everything arrived as promised, and their delivery service was the most professional that I have had. I will definitely consider furnishing more of my home with Room Service 360.
Robin Bohra
Sep 26, 2024
I ordered the Cattelan Italia Sting End Table with the Textured Black base and Matte Portoro Ceramic top. It was delivered from Italy within the estimated 12 weeks, was packed securely, and arrived intact. The table is sturdy, weighted well to make it very stable, and composed of quality materials. The Sting met my expectations and I'm very pleased with my purchase.
Josephine Mondrala
Sep 05, 2024
Absolutely love! The drawers are large yet still quiet and smooth closing. The look is sleek yet warm. The design allows us to have a desk and dresser in the bedroom without making it feel like an office. We purchased the white glove with installation and it was worth every penny - I don’t know how we would have gotten the large heavy furniture in the door and assembled on our own. roomservice360 team was on time, quick and professional. Quality materials, quality construction and quality service. You get what you pay for.
Katherine Stanek
Aug 26, 2024
Megan nailed our order down, color, dimensions, quick on pricing. She verified everything two and three times before submitting the order. Furniture was delivered right when she said it would be coming. My wife and I were very impressed with the whole experience, write down to the delivery.. We would not hesitate to use Room Service 360 in the future.
Leo Ingala
Aug 24, 2024